January 6, 2022

The Gartner Peer Insights “Customer’s Choice” distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing and using BeyondTrust products
As of December 31, 2021, BeyondTrust has earned an end-user review overall rating of 4.5 out of 5 in the Privileged Access Management market, with 90% of reviewers noting a “Willingness to Recommend,” based on 132 reviews over the past 12 months

BeyondTrust, the worldwide leader in Privileged Access Management, today announced BeyondTrust Privileged Access Management (PAM) was placed by Gartner Peer Insights as Customers’ Choice Quadrant; and received a “Customer’s Choice” distinction, with 90% of reviewers indicating a “Willingness to Recommend” designation. Per our understanding, vendors placed in the upper-right quadrant of the “Voice of the Customer” report meet or exceed the market average Overall Rating and the market average User Interest and Adoption.

“Gartner defines PAM as tools that help organizations provide secure privileged access to critical assets and meet compliance requirements by managing and monitoring privileged accounts and access. PAM tools offer features that enable security and risk management leaders to:

• Discover privileged accounts on systems, devices and applications for subsequent management.
• Automatically randomize, manage and vault passwords and other credentials for administrative, service and application accounts.
• Control access to privileged accounts, including shared and “firecall” (emergency access) accounts.
• Isolate, monitor, record and audit privileged access sessions, commands and actions.”

With an overall rating of 4.5 out of 5 stars, as of December 31, 2021, the 132 verified end-users from the past year represented a variety of roles, such as Chief Technology Officers and Network Specialists. Feedback from verified reviews included:

“We’ve implemented BeyondTrust as a replacement for a competitor’s product that we have been using for years and we could not be happier with the decision. It’s far more capable and easier to manage than our previous offering.”

– Administrator, Enterprise Architecture and Technology Innovation (Industry: Media)

“You can secure endpoints, passwords etc. by protecting and limiting privileges with this software. You can implement different privilege policies for different endpoints. It acts as Software as a Service and provides instant risk reduction solutions. It is very helpful for the remote workforce of a company where you can protect endpoints severally and prevent the malicious or other cyber-attacks. It helps you comply with all the security preferences through single software thus reduces your operational costs.”

–QA Automation Engineer, R&D/Product Development (Industry: Services)

“I’ve been using BeyondTrust as our primary remote support tool for both internal and external users and have never found a better solution. It’s easy to use, and has a ton of options to meet the needs of multiple environments”

–Help Desk Manager, Infrastructure and Operations (Industry: Finance)

“Product is rock solid. It is very flexible and very low overhead. Though it may seem insignificant, the Windows Installer packages are the only flawless MSI’s I have ever seen from ANY vendor, including Microsoft. Upgrades were smooth and transparent to the end-users. The product is just rock solid and once we were past the ramp-up stage where we had to create rules frequently, we have not had to touch it for many, many months.”

– Sr. Desktop Management Advisor, Enterprise Architecture and Technology Innovation (Industry: Healthcare)

“Being named a 2021 Customers’ Choice for PAM confirms our customer commitment to provide a best-in-class solution with exceptional customer experiences,” said Daniel DeRosa, Chief Product Officer at BeyondTrust. “We will continue to innovate new capabilities that empower customers to accomplish their security goals. We sincerely appreciate the feedback customers share through the Gartner Peer Insights.”

More information on BeyondTrust’s ranking in the Gartner Peer Insights for Privileged Access Management can be seen here.

Disclaimer:

Gartner, Gartner Peer Insights ‘Voice of the Customer’: Privileged Access Management, 24 December 2021

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Gartner Peer Insights is registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. (this will be soon updated in our Policy as well)