Mobile device management (MDM) is security software that enables IT departments to implement policies that secure, monitor, and manage end-user mobile devices. This not only includes smartphones, but can extend to tablets, laptops, and even IoT (Internet of Things) devices. MDM helps ensure the security of a corporate network while allowing users to use their own devices and work more efficiently.
Mobile device management and mobile threat detection are the two most common types of mobile security solutions and offer complementary features. This article summarizes the benefits and coverage of the MDM technology, for MTD check out the dedicated page.
Mobile Device Management requires two components in a data center:
A server component
wherein IT administrators configure and send out policies through a management console.
A client component
which receives and implements the commands on end-user mobile devices
Challenges
Mobile device management has evolved over time.
Scalability was initially an issue, but central remote management has eliminated antiquated steps like SIM card and client-initiated updates. Modern MDM software can automatically detect new devices connected to the corporate network and apply over-the-air commands/settings for streamlined policy implementation.
How can this technology help you?
It’s pretty obvious that a lost corporate mobile device represents a significant threat. Providing the ability to locate, lock, and potentially wipe lost devices must be available. Automating that process is even better. Many of the products in our portfolio provide a geofencing capability which can generate alerts and take action should a device cross a specific boundary. This works great for a company with a local workforce where the devices should never be more than some fixed number of miles away from the home office. This feature can be tweaked for traveling employees and, in many cases, can be time restricted as well.
Advantages
Features that a good MDM solution should provide include, but are not limited to:
Hardware inventory
Application inventory
OS configuration management
Mobile app deployment, updating and removal
Mobile app configuration and policy management
Remote view and control for troubleshooting
Execute remote actions, such as remote wipe
Strong reporting capabilities
Mobile content management
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Simple architecture design of a typical MDM
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